> For the complete documentation index, see [llms.txt](https://eventx-hq.gitbook.io/knowledge-base/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://eventx-hq.gitbook.io/knowledge-base/attendee-management/attendee-roles-and-status/attendee-status-on-people-list.md).

# Attendee status on People List

## Attendee status on People List

As part of our efforts to improve the user experience on EventX, the attendee status on the People List now has 3 distinct categories including **Registration Status, In-person Attendance and Virtual Attendance**.

## Registration Status

To ensure more accurate classification of different registration statuses, it is split into 3 categories as below.

1. **Pending** - Attendees that have been invited (e.g., via RSVP or Lead Finder) but have not completed the registration form.
2. **Registered** - Attendees who have submitted the registration form successfully.
3. **N/A** - Attendees who were added by the organizer (e.g., bulk import, manually added, walk-ins, or API sync) and don't need to fill out a registration form.

![](https://2387933484-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMspAfk0kHdGEufQIsJLP%2Fuploads%2Fgit-blob-f27b1f3fe7bc6f9be761e813b96a6b0bd83d587c%2Fedbsnf0cde04304d317232ec17cee9ccf05bdd59f8dba6b4fa8fa35460096bcf501e02a9d7abd156_6b58a342.png?alt=media)

### Remarks

1. Special roles such as **Hosts, Speakers, Booth Exhibitors and Booth Representatives** will fall into the **Pending** status once imported.

## In-person Attendance

The in-person attendance is created to better cater for events with on-site check-in. This is to ensure that organizers are able to accurately track the on-site attendance directly on the People List.\
The status types are as below.

1. **Pending** - Attendees that have not been checked-in to any sessions on the Check-in App.
2. **Attended** - Attendees that have been checked-in to at least one session on the Check-in App.

![](https://2387933484-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMspAfk0kHdGEufQIsJLP%2Fuploads%2Fgit-blob-2c06c42ed76a23d48014b1b0b46a43a3a627eb7c%2Fedbsncad7458336591b2bdcb43ffdbbfb89dd172fa6e08391d985efb8469d296d54b57ec8e0f40a3fc26ed23ef138e3832d4a.png?alt=media)

### Remarks

1. For virtual events. the in-person attendance for all attendees will be marked as **Pending**.

### View Check-in App attendance on the People List

1. To view the attendance number as shown on the Check-in App, click on the filter icon.\
   ![](https://2387933484-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMspAfk0kHdGEufQIsJLP%2Fuploads%2Fgit-blob-84e7d304090459e576880931527fe4513b68ef19%2Fedbsn7082b5dd8da9343852a480c93342532783f4e1a446e087e0ca783cac142ff8bedc6d052a2d43fb84fe06a1c47a809447.png?alt=media)
2. Click **Add Condition** > select "**In-Person Attendance Status**" is "**Attended**" > click **Apply.**\
   ![](https://2387933484-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMspAfk0kHdGEufQIsJLP%2Fuploads%2Fgit-blob-0111726d72b6564c4e35d0e43c9dc6d94b211b29%2Fedbsn01c64a792d5364de5b03e81239ae5f9089dc0f41472d4d43868525da91449db4d83e810d9fe22dbcd7315f7950100fe6.png?alt=media)\
   ![](https://2387933484-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMspAfk0kHdGEufQIsJLP%2Fuploads%2Fgit-blob-a319fedf637c48f4fa24561c0df0b154244be6e2%2Fedbsnf0cde04304d317232ec17cee9ccf05bda1810f00715426fedc3da2f41d3af0e724041b9c0da_f31d9938.png?alt=media)

## Virtual Attendance

![](https://2387933484-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMspAfk0kHdGEufQIsJLP%2Fuploads%2Fgit-blob-ea272435a2f673ecdbe89114332d4bdbf0551b06%2Fedbsnfe430831e5c58f85f14d10e1c1c47412a81abd49b5d2950926ddfda77f0e8baf17569b3b11ea62473b24a0b71e685677.png?alt=media)\
The virtual attendance status types are as below.

1. **Pending -** Attendee has not entered the webapp
2. \*\*Attended -\*\*Attendee has entered the webapp

### Remarks

1. The virtual attendance status is independent from the event start/end date and time. For example, if the organizer enables the **Customise attendee entry setting** feature, and the attendee enters the webapp before or after the official event start/end date, the attendance will still be marked.\
   ![](https://2387933484-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMspAfk0kHdGEufQIsJLP%2Fuploads%2Fgit-blob-cf27eefda19d8101ab01db3ed8a4130ec633793b%2Fedbsn68299943f65b8e6caf64047d9a0a58ab1fba67c4dc6e2bfc9449d199bd657d3ef07a38efec7d89f5118f6be91af9d338.png?alt=media)

## Filtering By Status

1. Click on the filter icon on the People List.\
   ![](https://2387933484-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMspAfk0kHdGEufQIsJLP%2Fuploads%2Fgit-blob-84e7d304090459e576880931527fe4513b68ef19%2Fedbsn7082b5dd8da9343852a480c93342532783f4e1a446e087e0ca783cac142ff8bedc6d052a2d43fb84fe06a1c47a809447.png?alt=media)
2. Click **Add Condition** > select the respective status.\
   ![](https://2387933484-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMspAfk0kHdGEufQIsJLP%2Fuploads%2Fgit-blob-3c5cf3710bc882dfaba5bb42bbb1ca25a680bc6d%2Fedbsn10d57ebb6fb26d6fa422ba841cd46a86d9e9fb96efc550faa7974f5984f1ad90c46af1732ab_cdfacbbc.png?alt=media)\
   ![](https://2387933484-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMspAfk0kHdGEufQIsJLP%2Fuploads%2Fgit-blob-d6852bec4611182221bf8eb9cb5590c90dc944e4%2Fedbsn47bac7880525b8a7a1413e60c137a552294cec85cba3114932541aed54ca7b1e8db8dc36f61e4362ab2bf6a11f112f7b.png?alt=media)

## Suspend Status

If an attendee being blocked, it will show as "Blocked" on the Check-in App.\
![](https://2387933484-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMspAfk0kHdGEufQIsJLP%2Fuploads%2Fgit-blob-116f6b205bd863c1a53a2d07c11528fdc8285d60%2Fedbsnf69fbb099bc4b7630d124572b4743bf613a9feb1d9231c0ff1a3035eacf72ddb0d1873c27982d26191bda203436a1028.png?alt=media)

## Frequently Asked Questions

### Q: What is the difference between Registration Status and In-Person Attendance?

**A:** Registration Status tracks whether an attendee has completed the registration form (Pending, Registered, or N/A for imported attendees). In-Person Attendance tracks whether an attendee has been physically checked in at the event (Pending until checked in, Attended after at least one session check-in). These are two independent statuses.

### Q: Why are special role attendees (Hosts, Speakers, Exhibitors) marked as Pending after import?

**A:** Special role attendees are placed in Pending registration status because they still need to activate their role and complete the registration form. They will move to Registered status once they have submitted the form.

### Q: How can I filter attendees by their In-Person Attendance status?

**A:** Click the filter icon on the People List, click Add Condition, select "In-Person Attendance Status" and choose either "Attended" or "Pending", then click Apply. This returns only attendees matching that attendance status.