Importing

Importing attendees is the fastest way to populate your event's People List with existing contacts. EventX supports CSV-based bulk import and bulk update workflows, with flexible column mapping, unique identifier detection, and built-in error reporting for failed records.

Getting Started

Start here if you're importing attendees for the first time:

• How to Import Attendees and Perform Bulk Updates in EventX? — Prepare your CSV, map columns to EventX fields, set unique identifiers, and handle multi-choice data.

• What Is the Process for Importing Attendees as Registered Status to Skip Registration? — Import attendees directly as Registered so they bypass the registration form entirely.

Advanced Configuration

Dive deeper into specific importing scenarios:

• How to Bulk Update Attendee Fields Using CSV Imports? — Update attendee details in bulk using CSV templates, reuse previous import configurations, and map choice-type fields.

• How to Download and Troubleshoot Failed Records on the Attendee List? — Download failed record CSVs to review the failedReason column and understand why imports or updates were rejected.

Related Sections

Importing connects closely with these areas:

• People List & Fields — Manage custom fields, tags, and the attendee list interface.

• Managing Attendees — Edit profiles, change ticket types, and use magic links.

• Attendee Roles & Status — Understand registration statuses and special role flows.

Common Questions

• How do I prevent duplicate attendees during import? — Choose a unique identifier (email or CRM ID) during the import mapping step. See Advanced Attendee Importing.

• Why were some of my imported attendees rejected? — Download the failed records CSV and check the failedReason column. See Downloading Failed Records.

• Can I update existing attendee data without creating duplicates? — Yes, use the Bulk Update workflow by checking "Update any existing Contacts" during import. See Bulk Update on Attendee Fields.