Managing Attendees

Once attendees are in your event, you need tools to manage their profiles, access, tickets, and communication. EventX provides a full set of features for editing attendee details, changing ticket types, viewing orders, using magic links, and tracking activity logs.

Getting Started

Start here for day-to-day attendee management:

• How to Manage Attendees in EventX? — Overview of the attendee management workflow: filtering, searching, editing, blocking, exporting, and magic link access.

• How to Bulk Update Attendee Fields Using CSV Imports? — Update attendee information in bulk by uploading an edited CSV and reusing import configurations.

• How to View Attendee Activity Logs in EventX? — Track all changes made to an attendee's profile, including who made them and when.

Attendee Access & Ticketing

Control how attendees enter and what they can access:

• How Do Magic Links Work for Imported Attendees? — Understand magic link generation, retrieval, and limitations for imported and special role attendees.

• How Does the Attendee Portal Let Attendees Edit Their Own Registration Details? — Enable self-service registration editing so attendees can update their own details before and during the event.

• How to Change an Attendee's Ticket Type in EventX? — Switch an attendee between ticket types and understand the implications for permissions and confirmation emails.

• How to View Tickets from a Purchaser on the People List? — Filter attendees by purchaser email to see all tickets bought by a single buyer.

Related Sections

Managing attendees connects closely with these areas:

• People List & Fields — Custom fields, tags, and the attendee list interface.

• Attendee Roles & Status — Statuses, approval workflows, and special role management.

• Importing — Bulk import and update workflows for large attendee datasets.

Common Questions

• How do I get an attendee's magic link to share with them? — Go to People List > attendee profile > three-dot menu > Copy Magic Link. See Magic Links.

• Will changing a ticket type automatically notify the attendee? — No. Confirmation emails are not sent automatically after a ticket type change. You must resend manually. See Change Ticket Type.

• Can attendees update their own registration details after registering? — Yes, if "Enable Attendee Registration Editing" is toggled ON in the registration form settings. See Attendee Portal.