> For the complete documentation index, see [llms.txt](https://eventx-hq.gitbook.io/knowledge-base/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://eventx-hq.gitbook.io/knowledge-base/badge/printer-setup.md).

# Printer Setup

Configure your printer, router, iPad, and EventX Check-in App for on-site badge printing. EventX supports Brother, Zebra, and Epson printers.

## Printer Setup Guides

* [**Brother Printer Setup Guide**](/knowledge-base/badge/printer-setup/brother-printer-setup-guide.md) — Supported models, WiFi requirements, wired and wireless connection methods, iPad Check-in App pairing.
* [**Zebra Printer Setup Guide**](/knowledge-base/badge/printer-setup/zebra-printer-setup-guide.md) — Hardware setup, printer configuration, media calibration, app connection, and troubleshooting (badge feed, print position, red lights, network reset).
* [**EPSON Printer Configuration**](/knowledge-base/badge/printer-setup/epson-printer-configuration.md) — Print head cleaning, nozzle check, and print quality verification.

## Hardware & Equipment

* [**Suggested Hardware Models**](/knowledge-base/badge/printer-setup/suggested-hardware-models.md) — Recommended 4G routers, pocket WiFi, and supported/unsupported printer models.
* [**Zebra All-in-One Box**](/knowledge-base/badge/printer-setup/zebra-all-in-one-box.md) — Rental kit for events with 500+ attendees: iPads, printers, 4G routers with SIM cards. Rental terms and networking requirements.

## Common Questions

* **Which WiFi frequency is supported for badge printing?** — 2.4GHz only. Recommended speed: 50 Mbps. See [Brother Printer Setup](/knowledge-base/badge/printer-setup/brother-printer-setup-guide.md) or [Zebra Printer Setup](/knowledge-base/badge/printer-setup/zebra-printer-setup-guide.md).
* **How do I fix the printer printing two badges at once?** — Recalibrate the printer. For Zebra: press **Pause + Cancel**. See [Zebra Troubleshooting](/knowledge-base/badge/printer-setup/zebra-printer-setup-guide.md#troubleshooting).
* **How many iPads and printers do I need for my event?** — See [How Many iPads and Printers Needed?](/knowledge-base/check-in/check-in-setup/how-many-ipads-and-printers-needed-for-my-events.md) in the Check-in Setup section.
* **What if my printer model isn't in the supported list?** — See [Suggested Hardware Models](/knowledge-base/badge/printer-setup/suggested-hardware-models.md) for the complete supported and unsupported list. Unsupported models may not function correctly.