Adding Check-in QR Code to Apple Wallet

How to Add a Check-in QR Code to Apple Wallet

Benefits

1. Minimizes the chance of attendees not being able to find their check-in QR Codes.

2. Reduces time needed to search for the QR Code via email while at the regsitration counter.

How to enable (for organizers)

1. Under Event Settings > General Settings > Toggle on Show "Add to Apple Wallet" Button within Check-in QR Code.

Attendee View

1. Once the feature is enabled by the organizer, attendees will be able to view the Add to Apple Wallet option after clicking on the QR Code URL in the confirmation / reminder emails.

2. After clicking on the Add to Apple Wallet button, click on Add.

3. The Check-in QR Code along with details such as event name, attendee name, event date and time will be shown in the wallet.

Limitations

1. The Add to Apple Wallet button can only be shown on iOS Chrome browser. It will not be shown on Android and desktop browsers.

2. Only iPhones can be used to add the QR Codes to an Apple Wallet, iPads are unable to do so.

3. The background image of the Apple Wallet ticket cannot be customized at this moment.

4. If there are any changes to the event name, attendee name, event date and time, the details on the wallet ticket will not change accordingly.

Frequently Asked Questions

Q: Which devices support Apple Wallet check-in?

A: iPhones only — iPads cannot add passes. The "Add to Apple Wallet" button only appears on iOS Chrome; it is not shown on Android or desktop browsers.

Q: Can I customize the Apple Wallet ticket background?

A: No, the background image cannot be customized at this time.

Q: If I update the event details, will the wallet pass update?

A: No. Wallet passes are static — changes to event name, date, time, or attendee name do not reflect on existing passes.