> For the complete documentation index, see [llms.txt](https://eventx-hq.gitbook.io/knowledge-base/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://eventx-hq.gitbook.io/knowledge-base/check-in/check-in-setup/kiosk-mode.md).

# Kiosk Mode (Self Check-in)

## Overview

Kiosk Mode allows attendees to check themselves in by scanning their QR code on a shared iPad — no staff needed. It is also available for attendees to look up their assigned table number.

## Prerequisites

* **Whitelabel addon** required — Kiosk Mode is only available with the Whitelabel addon.
* **Check-in App** installed on an iPad (shared device).
* Attendees must have their **QR code** ready (from their confirmation/reminder email).

## Setup

1. Open the **Check-in App** on the shared iPad.
2. Go to **Settings > Kiosk Mode**.
3. Toggle Kiosk Mode on.
4. Configure the following options as needed:
   * **Auto check-in** — Attendees are checked in automatically when their QR code is scanned.
   * **Table number lookup** — Attendees can scan their QR code to view their assigned table number.
5. Place the iPad in a stand at the event entrance, facing the attendee.

### Background Image

Customize the Kiosk Mode screen with a branded background image.

| Specification          | Details                           |
| ---------------------- | --------------------------------- |
| File type              | JPEG, PNG                         |
| Recommended dimensions | 2048 × 2732 px (4:3 aspect ratio) |
| Maximum upload size    | 2 MB                              |

Upload the image in **Settings > Kiosk Mode > Background Image**.

## How It Works

1. Attendee approaches the Kiosk Mode iPad.
2. They hold their QR code in front of the camera.
3. The app scans the QR code and processes the check-in (or displays the table number).
4. A confirmation is shown on screen.

## Use Cases

* **Self check-in** — Reduce staff workload at busy events.
* **Table number lookup** — Attendees can find their table assignment without queuing at the registration desk.

## Remarks

* Kiosk Mode supports the same language as the event setting (English, Korean, Simplified Chinese, Traditional Chinese).
* The Check-in App must remain open and on the Kiosk Mode screen for attendees to self-check-in.

## Frequently Asked Questions

### Q: Can attendees use Kiosk Mode without internet?

**A:** Yes. The Check-in App supports offline mode. Attendee data syncs when connectivity is restored.

### Q: What happens if an attendee's QR code is invalid?

**A:** The app displays an error message. The attendee should contact the organiser for a valid QR code.

### Q: Can I use Kiosk Mode without the Whitelabel addon?

**A:** No. Kiosk Mode requires the Whitelabel addon.