> For the complete documentation index, see [llms.txt](https://eventx-hq.gitbook.io/knowledge-base/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://eventx-hq.gitbook.io/knowledge-base/event-setting/account-and-billing.md).

# Account & Billing

Manage your EventX organisation account, subscription plan, billing, and custom domain settings.

## Overview

This section covers everything related to your EventX account, including pricing plans, handling payment issues, custom domain setup, and finding your organisation details.

## Getting Started

* [Essential & Premium Pricing Plan](/knowledge-base/event-setting/account-and-billing/essential-premium-pricing-plan.md) — Understand pricing tiers and attendee limits
* [Where can I find my Organization ID, Event ID, or Event Name?](/knowledge-base/event-setting/account-and-billing/how-to-find-your-organisation-id.md) — Locate your key identifiers

## Advanced

* [Custom Domain for Organisation](/knowledge-base/event-setting/account-and-billing/custom-domain-for-organisation.md) — Configure a branded domain for your event pages

## Common Questions

**Q: What happens if I exceed my plan's attendee limit?** A: Attendee details will be masked once you exceed the limit. You can increase capacity by purchasing an add-on of USD 50/month per 100 attendees.

**Q: What happens if my payment is overdue?** A: Your admin portal access will be temporarily suspended, but attendees can still access the platform. Provide payment proof to <finance@eventx.io> to restore access.

**Q: How do I set up a custom domain?** A: Go to Custom Domain in the EventX portal, add your domain, configure CNAME/TXT records with your domain provider, and click Verify Domain.