> For the complete documentation index, see [llms.txt](https://eventx-hq.gitbook.io/knowledge-base/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://eventx-hq.gitbook.io/knowledge-base/event-setting/engagement-features/o2o-interaction-with-polling-and-qa-feature.md).

# O2O interaction with Polling and Q\&A feature

Get more engagements from your attendees whether online or offline using the Online to Offline, Polling or Q\&A features during your event day.

## **Steps To Obtain O2O Interaction QR Code**

O2O (Online to Offline) interaction allows offline event attendees to join online Polling & Q\&A activities by scanning the QR code or clicking on the activity link. QR code, event link, and PDF poster are available for invitational purposes.\
**Important Reminder**

1. Before following the steps below, please ensure that the Q\&A and Polling features are toggled on under **General Settings** > **In-event Interaction**\
   ![](/files/xpOCRH9lZ0jOHJx9u93F)

**Step 1**: Go to **O2O interaction**. The QR code and online Q\&A event link are available under the \[Online Share] tab

The online Q\&A event link can be shared on social media platforms (eg. LinkedIn, Facebook, Twitter etc.) or any communication channels (e.g. Email, WhatsApp, Wechat, QQ, etc.) for more exposure and to attract the attendees to join the events’ activity.

![](/files/6dg7sQt3afEDGD2LIRPT)

**Step 2**: Sharing and invitation of the online Q\&A can be done by the following:

* Download the QR code by right-clicking the image and \[*save image as…*]\
  ![](/files/JvsQ7U7AJIZFTVXjJaDz)
* Copy the event activity link and send to anyone that you would like to invite\
  ![](/files/O2hqgJniszTHHqFPnfPg)
* Click either of the social media icons, and the sharing page of the respective platform will pop up\
  ![](/files/JOwiyX4glAsnLEf3kOnT)
* Make a poster with the activity QR code, your event logo and a banner. To do so, choose the \[QR Code Poster] tab\
  **Reminder:** Uploading an event logo and event banner to the **Event Setting** page will allow the platform to generate the poster\
  ![](/files/oyxhyMCX96SDdHvpH7vS)
* Click "Save As PDF" or "Copy Image" for sharing

## **View and Present Questions attendees asked in Q\&A**

Go to **Q\&A**. Clicking the **Present** button at the upper right corner will bring you to the Q\&A present mode page\
![](/files/uqluAmhhXaXsek0wdl4j)

* There is a QR code for attendees to scan and ask questions.
* Click "View The Questions" to view questions submitted by the attendees.

![9.png](/files/8LjhGuZoYko9khYCFzMb)

* Once there's a new question submitted by an attendee, it will be synchronized and reflected in the list of questions.

![11.gif](/files/Kr9omaiJyBt3HJnicSda)

* Click on a question to look into the details.
* The organizer can delete questions in the portal. Click on the trash bin button to delete a question and click "Confirm", the question will not be shown at the Q\&A present mode page after deleting.\
  ![](/files/BAiF1HD6GkZUNpaLp02l)
* Original posters will be shown under the *Attendees* column. The name “Anonymous” means the attendee posted the question without logging into an EventX account.\
  ![](/files/4ZCGS4dr1agUg89MwcPt)

## **How attendees can submit Q\&A and Polling in in-person event**

When attendees scan the QR code on event materials shown by the organizer or click the polling event link through the social media platform, they could do the Q\&A and polling without logging into an EventX account.\
**Reminder:** The sharing link address and the QR code address are the same, but question submission and polling are only available on mobile view.

**Attendee User flow:**

Once the QR Code is scanned, the attendees will be able to see the Poll/Q\&A button on the landing page. Simply click on the button to select either Q\&A or Polling.

![](/files/aX1aFRWpnVAo5eyBlQIl)

![](/files/twBnuJBPoCklQY7y8ui7)

### **Q\&A**

Start raising questions by clicking the \[**Q & A**] button.

![15.jpg](/files/Ky5KSdWT2OiiL2NuuYUn)

Attendees can type the question here and please remember to click “ Submit Question”.

![16.png](/files/T8I2gPqZhcRasv6Aled2)

After submitting the question, attendees will receive a confirmation message and can submit a new question.

![17.png](/files/wqJYLOfS1Zjh5NOdDW9L)

### **Polling**

Attendees can take part in polling(s) if the organizer has enabled it for the event.\
​\
To poll, click the **Polling** button

![18.jpg](/files/nUmoQZp2cvufd0FxpHT2)

Select a session from the “*Browse Event Polls”* drop-down menu, (i.e. Morning Session in this case)

![19.jpg](/files/y9RoDL32WZtu1oRjMxNG)

Polling items will come up, click **Vote** after picking the options

![](/files/djx4AKQvCbI6TsA36fAb)

**Note:** The polling result will not be displayed once an answer has been submitted.

### Hybrid Event using Polling and Q\&A

When using a Hybrid type of event with ZOOM integration where you will be using Polling and Q\&A, it is suggested that the Polling feature on Zoom be disabled as this may cause confusion to participants answering the polls onsite and online.\
Disabling the Polling feature can be done in Zoom account under Settings.\
![](/files/XgDICM1mYDesMd6GRR2w)

## Frequently Asked Questions

### Q: Can I use Zoom polling alongside EventX polling in a hybrid event?

**A:** It is recommended to disable the Polling feature in Zoom to avoid confusion between onsite and online participants.

### Q: Do attendees need to log in to submit Q\&A questions?

**A:** No, attendees can submit Q\&A questions and participate in polling by scanning the QR code without logging into an EventX account.

### Q: What happens when a new Q\&A question is submitted?

**A:** New questions are synchronized in real-time and reflected in the list of questions on the Q\&A present mode page.