> For the complete documentation index, see [llms.txt](https://eventx-hq.gitbook.io/knowledge-base/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://eventx-hq.gitbook.io/knowledge-base/event-setting/event-configuration/event-settings.md).
# Event Settings
### Video Guide
Once an event is newly created, organizers can now enter the basic event information under **Event Settings.** Please refer to [this video guide](https://www.youtube.com/watch?v=pLQZmtarpxk) on how to customize event settings.\ 
**Objective:** Configure basic event info, entry settings, attendee profiles, and event manager roles.
**Prerequisites:**
* An event must already be created.
* **Enterprise plan** required for favicon and landing page customization.
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### Basic Event Info
Click **Event Settings** > **Basic Event Info** to edit the event details.
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* **Copy event link**: Click the copy icon next to the event link to share it.\
Editable fields on the **Basic Event Info** page:
#### Registered Attendees Entry Setting (Event Pre Launch)
Customize the attendee entry time so attendees can enter the event early. This time can differ from the event start/end time.
#### Event Name
Enter the event name (max **200 characters**).
#### Event Favicon
**Enterprise plan only.** Upload a favicon following the stated dimensions.\
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#### Event Logo
* Max file size: **2 MB**. Recommended dimensions: **320 x 320 px**.
* Displays at the top-left of all event site pages and in all emails.
#### Event Banner
* Max file size: **2 MB**. Recommended dimensions: **1200 x 400 px**.
* Supports **GIF** upload.
* Displays on the event landing page and in all emails.
1. On the landing page\
2. In all emails\
#### Event Description
Managed within the **Registration Form settings**. Refer to that section for configuration.
#### Event Date & Time
* Change the event date and time **before** the event starts.
* Fields turn grey and become unclickable once the event begins.
* To change how the date and time appear to attendees, see [How to customize the event date and time display](/knowledge-base/event-setting/event-configuration/event-settings/event-date-time-customization.md).
> **Note:** To let regular attendees enter before the event start date, enable **Event Entry Settings** > **Registered Attendees Entry Setting** > **Customise attendee entry setting**.\
> 
#### Event Location\\
1. Enter a location for **Hybrid** or **In-person** events. The location displays on the landing page, email (if calendar reminder enabled), and WhatsApp notification (if enabled).\
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2. As you type, a dropdown shows matching locations. Selecting one auto-populates the map — no need to pin manually.\
3. Add floor or room details (e.g., "Third Floor") for more context.\\
> **Note:** The exact text entered appears on the landing page, email, and WhatsApp notifications.\
> 
4. Click **View Map** on the landing page to see the location on a map.\
#### Organiser Contact Details\\
* Add your contact details. These are **not** shown on the event landing page.\
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### Event Entry Settings
Configure the event entry type and login settings.
* **Public Event**: Anyone can register and enter.
* **Invitation Only**: Only attendees with emails imported by organizers can enter.
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### Special Roles Entry Settings
Allow or disallow special roles (Hosts, Speakers, Exhibitors, Booth Reps) to enter the event anytime before it starts.
* **Toggle ON**: Allow special roles to enter anytime before the event starts.
> **Note:** To allow regular attendees early entry, contact your project manager.
* **Toggle OFF**: Special roles can only enter **15 minutes** before the event starts (same as regular attendees).
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### Registered Attendees Entry Setting
Allow registered or attended-status attendees to enter the event site before the start date. Once enabled, set the desired date and time.
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### Event Delivering Methods
Select the delivery methods for event communications.
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* **Email** is the default method and cannot be deselected.
* Optionally enable **SMS** and **WhatsApp** notifications.
> **Note:** Invites, confirmations, and reminders are always sent via email. SMS and WhatsApp are optional supplements only.
***
### Custom Email Domain
Edit or add a custom email domain. For setup instructions, refer to [this article](https://eventx-hq.gitbook.io/knowledge-base/outreach-channel/email-configuration-and-deliverability/setting-up-custom-sender-email-domain).
> **Note:** Domain verification must be done on the organizer's end.
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### Event Type and Category
Specify the event type, category, and estimated attendee count to receive a tailored experience.
> **Important Reminders:**
>
> * Echo cancellation and noise suppression are disabled when event type is **Concert or Performance** or **Festival or Fair**.
> * Choosing **Concert or Performance** is not recommended unless the session includes a live concert, to avoid echo issues.
> * The estimated attendee count is advisory — it does not cap actual attendance.
> * Click **Save** after making changes.
***
### Attendee Profile Settings
#### How To Set Up Fields Displayed On Attendee Profile
1. Click **Event Settings** > **Attendee Profile Setting**.
2. Select/unselect checkboxes to show or hide basic user information in attendee profiles.
> **Notes:**
>
> * Fields under **MORE ABOUT ME** can be reordered by drag and drop.
> * Fields under **BASIC USER INFORMATION** cannot be reordered.
> * Custom field questions appear under **MORE ABOUT ME**.\
> 
#### How To View Attendee Profile On Event Site
The attendee profile displays when clicking an attendee's name or message icon in the **People List**. Requires **Show People List** enabled under **General Settings**.
* **Clicking on attendee name**: Profile opens. Empty fields display as blanks.
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* **Clicking on message icon**: A profile icon appears next to the attendee name. Click it to view the profile.
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### Landing Page
**Enterprise plan only.** Show or hide Hosts & Speakers, Schedule, and Sponsors on the event landing page.
**Step 1:** Go to **Landing Page**.
**Step 2:** Toggle **Show on page** on/off for each item. Reorder by dragging and dropping.
Attendees see the changes on the landing page immediately.
***
### Event Manager
#### Video Guide
Please refer to [this video guide](https://www.youtube.com/watch?v=bCPEtIf8wu4) on how to add event manager.
#### Add A New Event Manager (For Organizer)
1. Click **Event Manager** > **Add Event Manager**.\
2. Enter the invitee's **email** and optional **contact number**. Click **Send Invitation**.\
3. Status shows as **Pending** on the organizer portal.\
4. The invitee receives an invitation email with an **Activate Role** button.\
5. Status changes to **Accepted** once the role is activated.
#### Activate Event Manager Role (For Invited Person)
1. Click **Activate Role** in the invitation email.
2. If your email is not linked to an existing EventX account, you are directed to the sign-up page.\
3. If your email has an existing account, you are directed to the log-in page.\
4. After signing up or logging in, you can edit event settings.\
#### Remarks
* Maximum **10 event managers** per event.
* Event managers do **not** need to register separately.
## Frequently Asked Questions
### Q: Can I change the event date and time after the event starts?
**A:** No, the date and time fields turn grey and become unclickable once the event begins. Make changes before the event starts.
### Q: What is the maximum file size for event logos and banners?
**A:** Event logo max 2 MB (recommended 320 x 320 px). Event banner max 2 MB (recommended 1200 x 400 px, supports GIF).
### Q: How many event managers can I add per event?
**A:** Maximum 10 event managers per event. Event managers do not need to register separately.