> For the complete documentation index, see [llms.txt](https://eventx-hq.gitbook.io/knowledge-base/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://eventx-hq.gitbook.io/knowledge-base/event-setting/roles-and-permissions/can-eventx-support-concurrent-logins.md).

# Can EventX support concurrent logins?

## Can EventX support concurrent logins?

When users log into the same account on multiple devices, there will be a popup message to alert them that their account has been logged in on another device.

![](/files/eMK1wTojdOs0D4bMWfnD)

## Who will see this popup message?

1. Assuming there are 2 devices accessing the same account, the 2nd device will receive the pop-up message. To view the time that the 1st device was last active, refer to the highlighted section below.\
   ![](/files/nMyRsQljed6MtHPwp0ve)

## What does the user need to do?

1. To continue using the current device that received the popup message, click **Continue Login in this device**. To be logged out of the current device, click on **Do nothing**.\
   ![](/files/2GtcBfDduUsqTWbVGkvx)
2. By clicking **Do nothing**, the user will be directed to the landing page of the event.\
   ![](/files/iEOXjvfa5BrqqLWSIYaM)

## Frequently Asked Questions

### Q: What happens when someone logs into the same account from a different device?

**A:** A popup alert appears on the second device, showing that the account is already logged in elsewhere.

### Q: Can I choose which device stays logged in?

**A:** Yes, click "Continue Login in this device" to use the current device, or click "Do nothing" to be logged out.

### Q: Does the first device get notified of the new login?

**A:** No, only the second (new) device receives the popup alert about concurrent login.
