# Business card OCR

Business card OCR is a add-on on top of the Lead Capture module.

Please contact our sales team to learn more details of the add-on.

Use the same invitation flow to invite your Lead Capture user

![Screenshot 2023-08-24 at 10.51.19.png](/files/IU2G1dsxq9v6lT6Ru6yy)

After this capability is turned on for your account, the WebApp will allow you to take photos of full business cards (front and back) and automatically extract the contact information. This will enable easy capture and input of leads when scanning business cards at events, trade shows, etc.

![Screenshot 2023-08-31 at 14.49.57.png](/files/Fd9VbVx31VTDtwHW1E3L)

### Demo video

![OCR\_25f\_it2.gif](/files/OUzj3d79cO5Flk1APt9m)

## Export contacts

By clicking the export button, you will receive a full csv details.

![Screenshot 2023-08-24 at 11.57.15.png](/files/8Wj6WRFKkoukvwmFTKaH)

## Benefit

1. Auto detects the most relevant languages on the business card
2. Auto crop business card image by detecting the image edge
3. Allow edit the fields on your own if you would like to make some adjustment after OCR
4. Export CSV with business card
5. Add note
6. Add tag
7. Add custom questions for lead qualification process (coming soon)
8. Lead reporting (coming soon)

## Current limitation

We want to make you aware of some current limitations with the business card OCR feature. Our team is continually working to improve the product.

1. Only able to store the most relevant languages of the business card, if the business card consists more than 1 language on a side.
2. Limited fields supported
   1. Full name
   2. First name
   3. Last name
   4. Organisation
   5. Job title
   6. Department
   7. Email
   8. Contact number
   9. Country
   10. Company website
   11. Work Phone
   12. Company address
3. We recommend spacing business cards apart when capturing images to avoid issues with the auto image cropping functionality. For best results, place each business card on a clean, uncluttered surface before taking a photo. If two or more cards are positioned too close together in the image, the system may not be able to properly separate and process them independently. Leaving adequate space between cards will allow the image cropping technology to work optimally and extract data from each card. For now, taking the extra step to isolate the cards on a blank background will ensure accurate scanning. We are working to improve the system's ability to handle multiple cards in close proximity. But spacing the cards out when capturing images will prevent errors in the meantime.


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