> For the complete documentation index, see [llms.txt](https://eventx-hq.gitbook.io/knowledge-base/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://eventx-hq.gitbook.io/knowledge-base/lead-capture/event-app/event-app-user-manual.md).

# Event App User Manual

**After attendees redeemed the event on the Event app, they can update the account detail, visit the event modules, collect contacts and interact with attendees, for example, direct chat and schedule a meetup.**

To know more about the onboarding flow for Event app, please click [here](https://support.eventx.io/hc/en-us/articles/360033266772)

[1. Visit the event modules](#h_01g2c5pr2gwp4t8b9jdrbm4wjs)

[2. Collect and export contacts](#h_01g2cd6vy01ww7vsw06yj2c844)

[3. Check the notification](#h_01g2ce9zvn9zegk6ss18kzjkwr)

[4. Account settings](#h_01g2p4nq0v2t9jhqb55d2nf1cw)

#### **Visit the event modules**

Step 1: Click the event logo to view the event modules.

![Screenshot\_2022-05-05\_at\_5.59.38\_PM.png](https://support.eventx.io/hc/article_attachments/6343693272473/Screenshot_2022-05-05_at_5.59.38_PM.png) ![Screenshot\_2022-05-05\_at\_5.48.14\_PM.png](https://support.eventx.io/hc/article_attachments/6343846899993/Screenshot_2022-05-05_at_5.48.14_PM.png)

Step 2: Usage of different modules

**E-Ticket**

![Screenshot\_2022-05-05\_at\_6.11.01\_PM.png](https://support.eventx.io/hc/article_attachments/6344005940633/Screenshot_2022-05-05_at_6.11.01_PM.png)

* It is the attendee's unique QR code
* Show the QR code for reception/session check-in
* Show the QR code to attendees/exhibitors for saving your contact details.

**Agenda**

![Screenshot\_2022-05-05\_at\_6.03.05\_PM.png](https://support.eventx.io/hc/article_attachments/6343956927129/Screenshot_2022-05-05_at_6.03.05_PM.png) ![Screenshot\_2022-05-05\_at\_6.03.23\_PM.png](https://support.eventx.io/hc/article_attachments/6343965299353/Screenshot_2022-05-05_at_6.03.23_PM.png)

* Check the event sessions schedule
* Click on the session to find the session description and speakers' detail
* Turn on the star the session to save the session you are interested in and view the saved session

![Screenshot\_2022-05-05\_at\_6.04.07\_PM.png](https://support.eventx.io/hc/article_attachments/6367480517529/Screenshot_2022-05-05_at_6.04.07_PM.png). ![Screenshot\_2022-05-05\_at\_6.04.24\_PM.png](https://support.eventx.io/hc/article_attachments/6367368218265/Screenshot_2022-05-05_at_6.04.24_PM.png)

**Speaker**

![Screenshot\_2022-05-06\_at\_3.07.07\_PM.png](https://support.eventx.io/hc/article_attachments/6367933147033/Screenshot_2022-05-06_at_3.07.07_PM.png) ![Screenshot\_2022-05-06\_at\_3.07.28\_PM.png](https://support.eventx.io/hc/article_attachments/6367985294617/Screenshot_2022-05-06_at_3.07.28_PM.png)

* Show the speaker list with the speaker name, company and image
* Click on the speaker's name to find the speaker's description and the sessions he/she will attend

**Attendees**

![Screenshot\_2022-05-06\_at\_3.57.57\_PM.png](https://support.eventx.io/hc/article_attachments/6369626562713/Screenshot_2022-05-06_at_3.57.57_PM.png) ![Screen\_Shot\_2020-01-20\_at\_11.36.44\_AM.png](https://support.eventx.io/hc/article_attachments/360047556952/Screen_Shot_2020-01-20_at_11.36.44_AM.png)

* Show the approved attendee list with the attendee's name. company, title and image
* Click on one of the attendee names to view the attendee information, chat and schedule a meetup
* Click the "Chat" button to communicate with each other\
  ![Screen\_Shot\_2020-01-20\_at\_11.36.44\_AM.png](https://support.eventx.io/hc/article_attachments/360047688971/Screen_Shot_2020-01-20_at_11.36.44_AM.png). ![Screen\_Shot\_2020-01-20\_at\_11.32.43\_AM.png](https://support.eventx.io/hc/article_attachments/360047557032/Screen_Shot_2020-01-20_at_11.32.43_AM.png)
* Click the "Meetup" button to set the schedule information and send out the invitation to the attendee.\
  ![Screenshot\_2022-05-06\_at\_4.14.01\_PM.png](https://support.eventx.io/hc/article_attachments/6370223042201/Screenshot_2022-05-06_at_4.14.01_PM.png) ![Screen\_Shot\_2020-01-20\_at\_11.45.42\_AM.png](https://support.eventx.io/hc/article_attachments/360047689011/Screen_Shot_2020-01-20_at_11.45.42_AM.png)
* After sending the invitation, the invitees will receive the invitation email and they can accept or decline the meet up via the email or Event app.\
  Invitation email\
  ![Screenshot\_2022-05-06\_at\_4.21.52\_PM.png](https://support.eventx.io/hc/article_attachments/6370820342297/Screenshot_2022-05-06_at_4.21.52_PM.png). ![Screenshot\_2022-05-06\_at\_4.22.25\_PM.png](https://support.eventx.io/hc/article_attachments/6370860464153/Screenshot_2022-05-06_at_4.22.25_PM.png)\
  Meet up invitation in Event app\
  ![Screenshot\_2022-05-06\_at\_4.27.59\_PM.png](https://support.eventx.io/hc/article_attachments/6370878216985/Screenshot_2022-05-06_at_4.27.59_PM.png) ![Screenshot\_2022-05-06\_at\_4.28.41\_PM.png](https://support.eventx.io/hc/article_attachments/6370930753433/Screenshot_2022-05-06_at_4.28.41_PM.png)![Screenshot\_2022-05-06\_at\_4.37.48\_PM.png](https://support.eventx.io/hc/article_attachments/6370944242073/Screenshot_2022-05-06_at_4.37.48_PM.png)

**Sponsors**

![Screenshot\_2022-05-06\_at\_4.41.15\_PM.png](https://support.eventx.io/hc/article_attachments/6371069658009/Screenshot_2022-05-06_at_4.41.15_PM.png) ![Screenshot\_2022-05-06\_at\_4.41.42\_PM.png](https://support.eventx.io/hc/article_attachments/6371087010329/Screenshot_2022-05-06_at_4.41.42_PM.png)

* View the sponsor tier levels, sponsor logo and sponsor name
* Click on the sponsor name to see the sponsor description, contact details, files and social media

**Live Q\&A**

![Screenshot\_2022-05-06\_at\_4.50.59\_PM.png](https://support.eventx.io/hc/article_attachments/6371340694681/Screenshot_2022-05-06_at_4.50.59_PM.png) ![Screenshot\_2022-05-06\_at\_4.51.34\_PM.png](https://support.eventx.io/hc/article_attachments/6371356135449/Screenshot_2022-05-06_at_4.51.34_PM.png) ![Screenshot\_2022-05-06\_at\_4.51.50\_PM.png](https://support.eventx.io/hc/article_attachments/6371393138329/Screenshot_2022-05-06_at_4.51.50_PM.png)

* Click the "Ask new question" button
* Fill in the question, name and email to submit the question by clicking "Ask question"
* After submitting the question, the question will be pending for the organizer to approve.

**File sharing module**

![Screenshot\_2022-05-06\_at\_5.59.32\_PM.png](https://support.eventx.io/hc/article_attachments/6373230530841/Screenshot_2022-05-06_at_5.59.32_PM.png) ![Screenshot\_2022-05-06\_at\_5.59.51\_PM.png](https://support.eventx.io/hc/article_attachments/6373215823129/Screenshot_2022-05-06_at_5.59.51_PM.png)

* Select the file and view the file content in the app

#### **Collect and export contacts**

About collecting contacts: [Capturing Lead's record using EventX](https://support.eventx.io/hc/en-us/articles/360015164012)

About exporting contacts you have captured: [How to export the lead retrieval report?](https://support.eventx.io/hc/en-us/articles/360037517552)

#### **Check the notification**

![Screenshot\_2022-05-06\_at\_4.23.33\_PM.png](https://support.eventx.io/hc/article_attachments/6373732011801/Screenshot_2022-05-06_at_4.23.33_PM.png) ![Screenshot\_2022-05-06\_at\_6.17.45\_PM.png](https://support.eventx.io/hc/article_attachments/6373758034073/Screenshot_2022-05-06_at_6.17.45_PM.png)

* Click the notification button on the app's top-right hand side to check the notification broadcast from the organizer

#### **Account settings**

![Screenshot\_2022-05-06\_at\_6.25.30\_PM.png](https://support.eventx.io/hc/article_attachments/6373925322009/Screenshot_2022-05-06_at_6.25.30_PM.png)

**Update the profile detail**

![Screenshot\_2022-05-06\_at\_6.25.30\_PM.png](https://support.eventx.io/hc/article_attachments/6373959774745/Screenshot_2022-05-06_at_6.25.30_PM.png) ![Screenshot\_2022-05-06\_at\_6.27.53\_PM.png](https://support.eventx.io/hc/article_attachments/6373961689753/Screenshot_2022-05-06_at_6.27.53_PM.png)

* Users can update the profile (eg. upload the profile image, First Name, Last Name, Title, Company, contact email, phone number, etc.)

**My Business Card (QR code)**

![Screenshot\_2022-05-10\_at\_12.20.53\_PM.png](https://support.eventx.io/hc/article_attachments/6466440437017/Screenshot_2022-05-10_at_12.20.53_PM.png) ![Screenshot\_2022-05-10\_at\_12.21.04\_PM.png](https://support.eventx.io/hc/article_attachments/6466414429337/Screenshot_2022-05-10_at_12.21.04_PM.png)

* Attendees can scan the use's business card QR code to save the contact in the mobile device

**Follow up steps for contact exchange**

![Screenshot\_2022-05-10\_at\_12.25.30\_PM.png](https://support.eventx.io/hc/article_attachments/6466681766297/Screenshot_2022-05-10_at_12.25.30_PM.png) ![Screenshot\_2022-05-10\_at\_12.26.23\_PM.png](https://support.eventx.io/hc/article_attachments/6466880231321/Screenshot_2022-05-10_at_12.26.23_PM.png)

* After turning on "Show the follow-up steps, the exchange message will pop up after the user captured the attendee's contact
* Users can edit the exchange message and send it.
* The attendee will receive the exchange message by email.

**Log out the account**

![Screenshot\_2022-05-10\_at\_12.44.48\_PM.png](https://support.eventx.io/hc/article_attachments/6467210840217/Screenshot_2022-05-10_at_12.44.48_PM.png) ![Screenshot\_2022-05-10\_at\_12.44.59\_PM.png](https://support.eventx.io/hc/article_attachments/6467240659225/Screenshot_2022-05-10_at_12.44.59_PM.png)

* Click "Log out" and confirm to log out the Event app account

## Frequently Asked Questions

### Q: How do I collect and export contacts in the Event App?

**A:** Use the Lead Capture feature to scan attendees' QR codes. To export, click the Export List button and the scanned contact list will be sent to your registered email address. You can also use the Attendees module to chat and schedule meetups.

### Q: How do I update my profile details in the Event App?

**A:** Go to Account Settings and you can update your profile image, First Name, Last Name, Title, Company, contact email, phone number, and other details. You can also manage your business card QR code from this section.

### Q: Can I schedule meetups with other attendees through the Event App?

**A:** Yes, click on an attendee's name in the Attendees list, then click the "Meetup" button to set the schedule information and send an invitation. The invitee will receive an email and in-app notification to accept or decline.