> For the complete documentation index, see [llms.txt](https://eventx-hq.gitbook.io/knowledge-base/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://eventx-hq.gitbook.io/knowledge-base/meetup/attendee/cancel-an-appointment.md).

# Cancel an Appointment

Cancel a scheduled booking with an attendee's representative.

## Prerequisites

* Have a **confirmation email** with a cancel link, or access the cancel page directly

## Method 1: Cancel from Confirmation Email

**Step 1:** Open the cancel link from your confirmation email.

![Cancel from email](/files/FcHo316duD8jjNfrnG8H)

**Step 2:** Review the appointment details displayed.

**Step 3:** Enter a cancellation reason (required if the event mandates it).

![Cancel page](/files/X2IiYgQDQXJxPGSuvAsM)

**Step 4:** Click **Cancel Appointment**.

**Step 5:** Verify the cancellation confirmation screen appears.

![Cancellation confirmed](/files/IMTPsoZjuXjb1WtkPihd)

## Method 2: Cancel from My Appointments

**Step 1:** Go to **Settings** → **Account Information** → **Open Meet Up**.

**Step 2:** Under the **Confirmed** tab, find the booking and click **Cancel Appointment**.

![Cancel from My Appointments](/files/LAxmeqRd8aFLmaKSK8U8)

**Step 3:** Enter a cancellation reason and click **Cancel Appointment**.

**Step 4:** Both parties receive a cancellation email.

## Notes

* You **cannot cancel** within **2 hours** of the appointment start time for confirmed or normal-status bookings
* Pending appointments can be cancelled at any time
* **Meetup requests** (auto-confirmed peer-to-peer bookings) **cannot be cancelled** by either party
* If cancellation is disabled, you will see a notice instead of the cancel form