> For the complete documentation index, see [llms.txt](https://eventx-hq.gitbook.io/knowledge-base/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://eventx-hq.gitbook.io/knowledge-base/outreach-channel.md). # Outreach Channel - [Email Campaigns](https://eventx-hq.gitbook.io/knowledge-base/outreach-channel/email-campaigns.md) - [Email Templates](https://eventx-hq.gitbook.io/knowledge-base/outreach-channel/email-campaigns/email-templates.md) - [Broadcast - Email](https://eventx-hq.gitbook.io/knowledge-base/outreach-channel/email-campaigns/broadcast-email.md) - [Email Trigger](https://eventx-hq.gitbook.io/knowledge-base/outreach-channel/email-campaigns/email-trigger.md) - [Copy/Paste An Email Template](https://eventx-hq.gitbook.io/knowledge-base/outreach-channel/email-campaigns/copypaste-an-email-template.md) - [Adding Ticket Class Name To Email Template](https://eventx-hq.gitbook.io/knowledge-base/outreach-channel/email-campaigns/adding-ticket-class-name-to-email-template.md) - [Attaching the ics calendar file to the Manual Email campaigns](https://eventx-hq.gitbook.io/knowledge-base/outreach-channel/email-campaigns/attaching-the-ics-calendar-file-to-the-manual-email-campaigns.md) - [Drafting a Reminder Email for the Virtual Attendees](https://eventx-hq.gitbook.io/knowledge-base/outreach-channel/email-campaigns/drafting-a-reminder-email-for-the-virtual-attendees.md) - [Invite Attendees to the Event](https://eventx-hq.gitbook.io/knowledge-base/outreach-channel/email-campaigns/invite-attendees-to-the-event.md) - [Resend an invitation/confirmation email](https://eventx-hq.gitbook.io/knowledge-base/outreach-channel/email-campaigns/resend-an-invitationconfirmation-email.md) - [Email Configuration & Deliverability](https://eventx-hq.gitbook.io/knowledge-base/outreach-channel/email-configuration-and-deliverability.md) - [Setting up Custom Sender Email Domain](https://eventx-hq.gitbook.io/knowledge-base/outreach-channel/email-configuration-and-deliverability/setting-up-custom-sender-email-domain.md) - [SMTP Server](https://eventx-hq.gitbook.io/knowledge-base/outreach-channel/email-configuration-and-deliverability/smtp-server.md) - [Merge Tag](https://eventx-hq.gitbook.io/knowledge-base/outreach-channel/email-configuration-and-deliverability/merge-tag.md) - [How to Add Custom Field Merge Tags for Automated Email](https://eventx-hq.gitbook.io/knowledge-base/outreach-channel/email-configuration-and-deliverability/how-to-add-custom-field-merge-tags-for-automated-email.md) - [How To Turn On/Off Automated Reminder Emails](https://eventx-hq.gitbook.io/knowledge-base/outreach-channel/email-configuration-and-deliverability/how-to-turn-onoff-automated-reminder-emails.md) - [Email Unsubscribe Feature](https://eventx-hq.gitbook.io/knowledge-base/outreach-channel/email-configuration-and-deliverability/email-unsubscribe-feature.md) - [Emails going into attendee's spam mailbox](https://eventx-hq.gitbook.io/knowledge-base/outreach-channel/email-configuration-and-deliverability/emails-going-into-attendees-spam-mailbox.md) - [How to avoid emails goes to spam folder?](https://eventx-hq.gitbook.io/knowledge-base/outreach-channel/email-configuration-and-deliverability/how-to-avoid-emails-goes-to-spam-folder.md) - [Troubleshooting Email Delivery Issues When Logs Show Successful Sending](https://eventx-hq.gitbook.io/knowledge-base/outreach-channel/email-configuration-and-deliverability/troubleshooting-email-delivery-issues-when-logs-show-successful-sending.md) - [Email Analytics & Optimization](https://eventx-hq.gitbook.io/knowledge-base/outreach-channel/email-analytics-and-optimization.md) - [Email Statistics & Resend](https://eventx-hq.gitbook.io/knowledge-base/outreach-channel/email-analytics-and-optimization/email-statistics-resend.md) - [Opened and Clicked Rates](https://eventx-hq.gitbook.io/knowledge-base/outreach-channel/email-analytics-and-optimization/opened-and-clicked-rates.md) - [Tracking sent Emails](https://eventx-hq.gitbook.io/knowledge-base/outreach-channel/email-analytics-and-optimization/tracking-sent-emails.md) - [How to boost 10x email conversion rate in 1 min?](https://eventx-hq.gitbook.io/knowledge-base/outreach-channel/email-analytics-and-optimization/how-to-boost-10x-email-conversion-rate-in-1-min.md) - [How to build HTML and embed to EventX?](https://eventx-hq.gitbook.io/knowledge-base/outreach-channel/email-analytics-and-optimization/how-to-build-html-and-embed-to-eventx.md) - [How to optimize Your Event Invitation Emails with A/B Testing?](https://eventx-hq.gitbook.io/knowledge-base/outreach-channel/email-analytics-and-optimization/how-to-optimize-your-event-invitation-emails-with-ab-testing.md) - [Viewing Email History](https://eventx-hq.gitbook.io/knowledge-base/outreach-channel/email-analytics-and-optimization/viewing-email-history.md) - [SMS](https://eventx-hq.gitbook.io/knowledge-base/outreach-channel/sms.md) - [Broadcast - SMS](https://eventx-hq.gitbook.io/knowledge-base/outreach-channel/sms/broadcast-sms.md) - [Send Invitation, Confirmation & Reminder via SMS](https://eventx-hq.gitbook.io/knowledge-base/outreach-channel/sms/send-invitation-confirmation-reminder-via-sms.md) - [SMS Character Limit](https://eventx-hq.gitbook.io/knowledge-base/outreach-channel/sms/sms-character-limit.md) - [SMS limitation in different countries](https://eventx-hq.gitbook.io/knowledge-base/outreach-channel/sms/sms-limitation-in-different-countries.md) - [SMS Past Content (7/2/25)](https://eventx-hq.gitbook.io/knowledge-base/outreach-channel/sms/sms-past-content-7225.md) - [WhatsApp](https://eventx-hq.gitbook.io/knowledge-base/outreach-channel/whatsapp.md) - [Broadcast - WhatsApp](https://eventx-hq.gitbook.io/knowledge-base/outreach-channel/whatsapp/broadcast.md) - [Auto confirmation and reminder through WhatsApp channel](https://eventx-hq.gitbook.io/knowledge-base/outreach-channel/whatsapp/auto-confirmation-and-reminder.md) - [Sending WhatsApp Custom Messages](https://eventx-hq.gitbook.io/knowledge-base/outreach-channel/whatsapp/custom-messages.md) - [WhatsApp Chat](https://eventx-hq.gitbook.io/knowledge-base/outreach-channel/whatsapp/whatsapp-chat.md) - [How to Reply to WhatsApp Chats](https://eventx-hq.gitbook.io/knowledge-base/outreach-channel/whatsapp/whatsapp-chat/csw-reply.md) - [RSVP](https://eventx-hq.gitbook.io/knowledge-base/outreach-channel/rsvp.md) - [RSVP Invitation](https://eventx-hq.gitbook.io/knowledge-base/outreach-channel/rsvp/rsvp-invitation.md) - [RSVP Invitation flow](https://eventx-hq.gitbook.io/knowledge-base/outreach-channel/rsvp/rsvp-invitation-flow.md) - [Old RSVP Flow](https://eventx-hq.gitbook.io/knowledge-base/outreach-channel/rsvp/old-rsvp-flow.md) - [Customizing RSVP Confirmation & Decline Pages](https://eventx-hq.gitbook.io/knowledge-base/outreach-channel/rsvp/customizing-rsvp-confirmation-decline-pages.md) - [Use Case : Importing Attendees As Invited Status & Sending Invitation Email](https://eventx-hq.gitbook.io/knowledge-base/outreach-channel/rsvp/use-case-importing-attendees-as-invited-status-sending-invitation-email.md) - [Push Notifications](https://eventx-hq.gitbook.io/knowledge-base/outreach-channel/push-notifications.md) - [Making Announcements by Push Notifications](https://eventx-hq.gitbook.io/knowledge-base/outreach-channel/push-notifications/making-announcements-by-push-notifications.md) - [Receiving Announcements by Push Notifications](https://eventx-hq.gitbook.io/knowledge-base/outreach-channel/push-notifications/receiving-announcements-by-push-notifications.md) - [Email Use Cases](https://eventx-hq.gitbook.io/knowledge-base/outreach-channel/email-use-cases.md) - [Use Case : Adding a calendar link as a button in the email template](https://eventx-hq.gitbook.io/knowledge-base/outreach-channel/email-use-cases/use-case-adding-a-calendar-link-as-a-button-in-the-email-template.md) - [Use Case : How to add an attachment into the email template?](https://eventx-hq.gitbook.io/knowledge-base/outreach-channel/email-use-cases/use-case-how-to-add-an-attachment-into-the-email-template.md) - [Use Case : Sending unique links to attendees after the event has ended](https://eventx-hq.gitbook.io/knowledge-base/outreach-channel/email-use-cases/use-case-sending-unique-links-to-attendees-after-the-event-has-ended.md) - [Use Case: How to avoid emails from going to the spam folder?](https://eventx-hq.gitbook.io/knowledge-base/outreach-channel/email-use-cases/use-case-how-to-avoid-emails-from-going-to-the-spam-folder.md) - [Use Case: How to edit images within a HTML email template?](https://eventx-hq.gitbook.io/knowledge-base/outreach-channel/email-use-cases/use-case-how-to-edit-images-within-a-html-email-template.md) - [Use case: How to insert a button with registration form via the automatic email of RSVP invitation.](https://eventx-hq.gitbook.io/knowledge-base/outreach-channel/email-use-cases/use-case-how-to-insert-a-button-with-registration-form-via-the-automatic-email-of-rsvp-invitation.md) - [Use Case: Why is a different sender name being shown on Outlook?](https://eventx-hq.gitbook.io/knowledge-base/outreach-channel/email-use-cases/use-case-why-is-a-different-sender-name-being-shown-on-outlook.md)