# Drafting a Reminder Email for the Virtual Attendees

Having better preparation on the camera and microphone setup in advance for the virtual attendees will help them enjoy the online event with a smooth experience. We understand that a good reminder will play an important role here.

Here is a reminder email template for your reference when you want to set it up under

* Automated Email - 24 Hours Reminder
* Automated Email - 1 Hour Reminder
* Manual Email

### Note

1. Organizers are able to toggle on/off both automated reminder emails. The reminder emails are toggled OFF by default once the event is created. Please refer to the support article [here](https://help.eventx.io/portal/en/kb/articles/how-to-disable-automated-reminder-emails)for more information.

***

### Sample Of Email Content

Dear **ATTENDEE NAME**,

We look forward to having you join us virtually **DATE** for the **EVENT NAME**. Don't forget to tune in live and join us for below:

**EVENT AGENDA**

*All sessions take place in **TIME ZONE**.*

Please also take a moment to familiarize yourself with the virtual event platform and\*\*[run a quick tech check here](https://webcammictest.com/)\*\*to see if you are all set. For the best experience attending a virtual event, we recommend using **Google Chrome** and **Firefox**. Kindly refer to the **"FAQ'S & Technical Support"** information below for more details.\
For any questions, please feel free to reach out to us at **ORGANISER EMAIL**.

**INSERT ATTENDEE ACCESS MAGIC LINK**

Please don’t share the above link with others as it is your private link to access the event and edit your registration details. If you want to invite your friends and colleagues to register, please share this link instead: **REGISTRATION FORM LINK IF ANY.**

**FAQ'S & Technical Support**

The event platform is compatible with most major browsers and operating systems. For the best experience attending a virtual event, we recommend using Google Chrome and Firefox. [**Run a quick tech check here to see if you are all set.**](https://webcammictest.com/)\
**How to Access the Live Event on EVENT DATE?**\
Click the button above or copy and paste your private link into your browser to enter the virtual event platform. On the agenda page, click the "Watch Live Now" button under the session title. The "Watch Live Now" button will become clickable on **SESSION LIVE DATE** when we are ready to go live.\
**When do sessions go live?**\
Each session begins broadcasting **HOW LONG** prior to the published start time.\
**What are the steps I can try if I am having problems accessing the event?**\
There are several troubleshooting steps you can try:\
• Clear your cache and cookies from the browser;\
• Disable VPN and/or Antivirus;\
• Disable your browser extensions as they can block your access;\
• If you are within a work network, please switch to a home network.

***


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