> For the complete documentation index, see [llms.txt](https://eventx-hq.gitbook.io/knowledge-base/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://eventx-hq.gitbook.io/knowledge-base/outreach-channel/email-configuration-and-deliverability/how-to-avoid-emails-goes-to-spam-folder.md).

# How to avoid emails goes to spam folder?

You may use this tool to check if the sender domain and content is in high score.\
<https://www.mailgenius.com/>\
Copy the email address on the tool and send a test email in EventX.

### Example of good reputation. (Sender Email: <invite@mail.eventx.io>)

![](/files/vdVojoanIcTeeh72tttx)

### Example of bad reputation

![](/files/nRwQQNCch6uMOhRKtd0K)

There are several ways to help prevent emails from being sent to spam folders, including:

1. Avoid using unsolicited or spammy content: Make sure that the content in your emails is not considered spammy or unsolicited by recipients. Avoid using salesy language, excessive advertising, or unsolicited offers in your emails.
2. Include a unsubscribe link: Include an unsubscribe link in the footer of your emails. This helps demonstrate that you respect the recipient's privacy and are willing to comply with their preferences.
3. Monitor your email reputation: Regularly check your email reputation to ensure that you are not sending emails to spam folders. Use tools likeSender Score or Mail Tester to monitor your email reputation.
4. Do not use blacklists or greylists: Blacklists and greylists are lists of email senders that are considered spammers. Make sure that your email is not on any blacklist or greylist, and avoid using any software or services that may put you on these lists.
5. Remember, it is important to respect the privacy and preferences of your recipients, and sending emails that are considered spammy or unsolicited can damage your reputation and hurt your email delivery rates.

## Frequently Asked Questions

### Q: What tool can I use to check my email sender reputation?

**A:** You can use Mail Genius (mailgenius.com) to check your sender domain and content score. Copy the test email address from the tool and send a test email from EventX.

### Q: What type of content triggers spam filters?

**A:** Salesy language, excessive advertising, unsolicited offers, and emails without an unsubscribe link are more likely to trigger spam filters.

### Q: How often should I monitor my email reputation?

**A:** Regularly check your email reputation using tools like Sender Score or Mail Tester to ensure consistent email deliverability.
