> For the complete documentation index, see [llms.txt](https://eventx-hq.gitbook.io/knowledge-base/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://eventx-hq.gitbook.io/knowledge-base/outreach-channel/email-configuration-and-deliverability/how-to-turn-onoff-automated-reminder-emails.md).

# How To Turn On/Off Automated Reminder Emails

Under certain conditions, organizers may want to disable the automated reminder emails from being sent out. To do so:

1. Go to Email > Select Automated Email > Scroll down and you will see the **Reminder (24 Hour)** and **Reminder (1 Hour)** email template\
   ![](/files/xmDxhJk1TvCB3tsFg6tS)
2. Toggle on/off accordingly.\
   ![](/files/rwzQhNx20aca6fnzRUkU)

### Remarks

1. The reminder email toggle is toggled **OFF** by default once the event is created. Organizers will have to toggle it **ON** if reminder emails are needed.
2. The toggle is independent for both Reminder (24 Hour) and Reminder (1 Hour) emails. Organizers will have to toggle on/off both reminder emails separately according to the event needs.

## Frequently Asked Questions

### Q: Are reminder emails enabled by default?

**A:** No, the reminder email toggle is turned OFF by default when an event is created. Organizers must manually toggle it ON if reminder emails are needed.

### Q: Can I enable 24-hour and 1-hour reminders independently?

**A:** Yes, the toggles for Reminder (24 Hour) and Reminder (1 Hour) are completely independent, so you can enable or disable each one separately.
