> For the complete documentation index, see [llms.txt](https://eventx-hq.gitbook.io/knowledge-base/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://eventx-hq.gitbook.io/knowledge-base/outreach-channel/push-notifications/receiving-announcements-by-push-notifications.md).

# Receiving Announcements by Push Notifications

To receive event announcements, as an attendee, you must have enabled notifications for your EventX account and granted permission on your specific device. The device needs to be connected to the internet at the time the announcement is sent in order to receive it instantly.

These are useful options that help the you to keep track of incoming announcements from the event organiser.

## Annoucements on Mobile Web App

**1. Add the event to Home Screen.** After you have access to the event page, you can click the Share button on the browser, then select Add to Home Screen, and the event page will be added to your mobile home screen for easier access.

**Google Chrome Browser:**

![IMG\_5432.PNG](/files/KcQPDBNADFuJPA5OwS6Q) ![IMG\_5433.PNG](/files/XG2yu9Y1uKFBKpaCjGt3) ![IMG\_5425.PNG](/files/LATjHywXXI4ZYFRenLFC)

**Safari Browser:**

![IMG\_5434.PNG](/files/ARlSmjQdtqoa2r1rrlSt) ![IMG\_5435.PNG](/files/EnEazcqoxKPjzJKy5COq) ![IMG\_5425.PNG](/files/LATjHywXXI4ZYFRenLFC)

**2. Subscribe to notifications.** Open the event using the event web app you just added to the Home Screen. And you will now be able to receive the announcements from the event organiser.

![IMG\_5429.PNG](/files/EJ2HKHQcSxa7HypjVTbm) ![IMG\_5430.PNG](/files/xX5ZGaPIaBrQdgPuL0gf) ![IMG\_5431.PNG](/files/7dHdROjTFWFjlh07ztSL)

## Announcements on Desktop

**1. Subscribe to notifications.** When you first access the event page on the desktop, there will be a pop-up message asking for a notification subscription. Click **Subscribe**.

**Google Chrome Browser:**

![Screenshot 2023-08-15 at 1.49.13 PM.png](/files/M4j4y3Vo3TqJmrxNRnFT)

You can change the Notifications settings under the URL.

![Screenshot 2023-08-15 at 1.49.42 PM.png](/files/QrRS3rns2mKMPnaQ0NeZ)

**Note:** Only global devices are supported. Chinese devices are not supported at the moment.

**Support by Browser Version**

|                 |                                                         |
| --------------- | ------------------------------------------------------- |
| **Browser**     | **Minimum Version**                                     |
| Google Chrome   | Chrome 50+                                              |
| Mozilla Firefox | Firefox v47+                                            |
| Apple Safari    | Safari on macOS 10+ Safari on iOS 16.4+ and iPadOS 16.4 |

## Limitations

1. If the user clicks subscribe/ unsubscribe notification, it will apply to all events created under this organisation.
2. The push notification feature is not supported for events using custom domain.
3. The push notification feature is not available for Android devices.

## Frequently Asked Questions

### Q: What browser versions are required for push notifications?

**A:** Chrome 50+, Firefox v47+, Safari on macOS 10+, and Safari on iOS 16.4+ / iPadOS 16.4+ are the minimum supported versions.

### Q: Does subscribing or unsubscribing from notifications affect other events?

**A:** Yes, if a user clicks subscribe or unsubscribe, it applies to all events created under that organisation, not just the current event.

### Q: How do I enable push notifications on my mobile device?

**A:** Add the event page to your home screen using the browser's "Add to Home Screen" option, then open the event via the web app and subscribe to notifications when prompted.