Payment

Configure payment methods for your event — online payment via KPay, Stripe Direct, or Stripe Connect, plus offline payment options.

Payment Gateways

• Payment Gateway Comparison: KPay, Stripe Direct & Stripe Connect — Compare all three payment gateway options: supported currencies, payment methods, fees, payout control, and refund handling.

• How to Enable Apple Pay & Google Pay — Add mobile wallet payment options to your registration form. Apple Pay requires additional domain configuration.

Configuration

• How to Set Up Offline Payment — Accept payments via bank transfer or other offline methods. Manage approval and cancellation on the Order List.

• How to Enable Billing Information Collection — Collect billing addresses during checkout and display them in order summary emails.

• How to Enable Stripe Tax Calculation — Automatically calculate and display tax on orders using Stripe's tax engine.

• Auto Payment Invoice Email — Automated invoice email sent to purchasers upon successful payment.

Common Questions

• Which payment gateway should I use? — KPay for HK-focused events (supports PayMe/FPS), Stripe Direct for most events (EventX-managed, 13 currencies), Stripe Connect if you have your own Stripe account. See the comparison.

• Are Stripe processing fees refunded on cancellations? — No. Stripe processing fees from the original transaction are not returned on refunds.

• Can I accept Alipay/WeChat Pay? — Alipay China Wallet is supported on Stripe Direct. AlipayHK and WeChat Pay are NOT supported. See payment comparison.