Ticketing & Pricing

Create ticket types, configure add-ons, set pricing rules, and manage promo codes for your event registration.

Getting Started

• How to Set Up Ticketing — Create ticket types, configure pricing, sale periods, purchase limits, and session permissions.

• How to Create Add-on Items — Add optional items (paid or free) that grant access to breakout sessions beyond the main ticket.

• How to Create Promo Codes — Set up discount codes with subtract-by-amount, percentage, or charge-by-amount types with usage quotas.

Advanced

• How to Set Up Pricing Rules — Override order totals with custom fixed prices when conditions (ticket type, add-on, promo code, total threshold) are met.

• How to Configure Multiple Ticket Purchase — Let attendees buy multiple tickets in one registration and assign extras to other attendees.

• How to Enable Unique Attendee Registration — Prevent duplicate registrations by the same email address.

• How to Configure E-Ticket Themes — Customize the attendee ticket page and Apple Wallet ticket with colors, images, and rich text.

• How to Assign Tickets to Attendees — Assign extra purchased tickets to other attendees via email.

Common Questions

• How many ticket types can I create? — Maximum 44 ticket types per event. See Ticketing Setup.

• Can promo codes be applied to add-on items? — No. Promo codes only apply to tickets, not add-ons. See Add-on Item.

• What happens to ticket quota when an order is cancelled? — The ticket quota is released and available for new purchases. See Offline Payment.

• Can the same email register multiple times? — Yes, for in-person events with multiple ticket purchase enabled. Each registration gets a unique QR code. See Multiple Registration with Same Email.